CONTACT US

We're Here to Help

At Luma Belle, your experience matters to us. Whether you have a question about your order, need details about a product, or want to share feedback, our customer care team is ready to assist.

How We Can Support You

Questions about your order or delivery, help with returns or exchanges, feedback or suggestions, or any other enquiries — we've got you covered.

Need assistance? Reach out to our customer service team at info@luma-belle.com — we're happy to help.

Company Information

  • Store name: Luma Belle
  • Company name: JTJ Commerce
  • Company Address: 30 N Gould St, STE R, Sheridan, WY 82801, USA
  • Email: info@luma-belle.com
  • Phone: +1 365 517 4845
  • Business Hours: Monday through Friday, 8:00 AM – 6:00 PM (GMT-5)

We strive to respond to all inquiries within 24 hours.

FREE CA SHIPPING

Enjoy free shipping with full tracking throughout Canada!

30-DAY RETURN POLICY

We offer a 30-day return policy. If you are not completely satisfied, you can return your item within 30 days—no questions asked.

CUSTOMER SERVICE

Our customer service team is always here to help. You can reach us Monday through Friday between 8:00 AM and 6:00 PM. We strive to respond to your inquiry within 24 hours.