TERMS OF SERVICE

Luma Belle operates as the trading name of JTJ Commerce These Terms of Service govern your access to and use of the luma-belle.com website (referred to as "the Site"), owned and operated by JTJ Commerce (referred to as "Luma Belle"), headquartered at 30 N Gould St, STE R, Sheridan, WY 82801, USA. These terms apply to all services and merchandise available through our online platform.

By visiting our site or making a purchase, you are acknowledging and accepting these Terms of Service. We encourage you to read them carefully before using our website.

Article 1 – Online Store Terms

By accepting these Terms of Service, you confirm that you have reached the age of majority in your province or territory of residence, or that you have provided consent for any minor dependents to use this site.

You may not use our products or services for any unlawful or unauthorized purpose, and you must comply with all applicable laws in your jurisdiction, including intellectual property laws. Transmitting malicious code, viruses, or other harmful software is strictly prohibited. Any breach of these Terms may result in immediate termination of your access to our Services.

Article 2 – General Conditions

We reserve the right to refuse service to anyone, for any reason, at any time. You agree not to reproduce, duplicate, copy, sell, or exploit any part of our Service without our express written permission. Credit card information is always encrypted during transmission. The headings in this agreement are for convenience only and do not limit or affect these Terms in any way.

Article 3 – Accuracy, Completeness, and Timeliness of Information

The content on our site is provided for general informational purposes only. We are not responsible if information on this site is inaccurate, incomplete, or out of date. We reserve the right to modify the contents of this site at any time, and it is your responsibility to monitor any changes. Reliance on any material on this site is at your own risk.

Article 4 – Modifications to the Service and Prices

Product prices are subject to change without prior notice. We reserve the right to modify or discontinue the Service, or any part of it, at any time and without notice. We shall not be liable to you or any third party for any such modification, suspension, or discontinuation.

Article 5 – Products

Certain products may be available exclusively online and in limited quantities. We have made every effort to display product colors and images as accurately as possible, but we cannot guarantee that your screen's display will be perfectly accurate. We reserve the right to limit sales of our products to any individual, region, or jurisdiction, and to discontinue any product at any time.

Article 6 – Accuracy of Billing and Account Information

We reserve the right to refuse or cancel any order at our sole discretion, including orders that appear to be placed by resellers or distributors. You agree to provide current, complete, and accurate purchase and account information for all transactions, and to keep this information up to date.

Article 7 – Optional Tools

We may provide access to third-party tools on an "as is" and "as available" basis. We do not monitor or control these tools and accept no liability for their use. Any use of optional third-party tools is entirely at your own risk.

Article 8 – Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of those sites and accept no liability for any harm or damages arising from their use. Please review third-party policies before engaging in any transaction with them.

Article 9 – User Comments and Submissions

If you submit feedback, ideas, or other content to us, you grant us the right to use, edit, publish, and distribute that content in any medium, without restriction or compensation. You are solely responsible for any content you submit, and it must not infringe on the rights of any third party or contain unlawful, abusive, or malicious material.

Article 10 – Personal Information

Your submission of personal information through our store is governed by our Privacy Policy, which you can find on our website.

Article 11 – Errors, Inaccuracies, and Omissions

Our site may occasionally contain typographical errors or inaccuracies relating to product descriptions, pricing, availability, or shipping. We reserve the right to correct any errors and to update or cancel orders accordingly, without prior notice.

Article 12 – Prohibited Uses

You may not use our site or its content for any unlawful purpose, to infringe on intellectual property rights, to harass or discriminate against others, to transmit malicious code, to collect personal information of others without consent, or to interfere with the security or functionality of the Service. Violation of any prohibited use may result in immediate termination of your access.

Article 13 – Disclaimer of Warranties and Limitation of Liability

Our Service is provided on an "as is" and "as available" basis without warranties of any kind. We do not guarantee that the Service will be uninterrupted, timely, secure, or error-free. To the fullest extent permitted by applicable Canadian law, we shall not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of our Service or products.

Article 14 – Indemnification

You agree to indemnify and hold harmless Luma Belle, Evolve Venture VOF, and their affiliates, officers, employees, and service providers from any claim or demand arising out of your breach of these Terms or your violation of any law or third-party rights.

Article 15 – Severability

If any provision of these Terms is found to be unlawful or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will continue in full force and effect.

Article 16 – Termination

These Terms remain in effect unless terminated by either party. We may terminate this agreement at any time without notice if you fail to comply with any of its provisions. All obligations incurred prior to termination will survive.

Article 17 – Entire Agreement

These Terms of Service, together with any policies posted on our site, constitute the entire agreement between you and Luma Belle and govern your use of our Service. Any failure on our part to enforce a right or provision does not constitute a waiver of that right.

Article 18 – Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein.

Article 19 – Changes to Terms of Service

We reserve the right to update or replace any part of these Terms at any time by posting changes on this page. Your continued use of the site after any changes are posted constitutes your acceptance of those changes.

Article 20 – Returns and Refunds

We maintain a 30-day return policy. You have 30 days from the date of receiving your item to request a return. Items must be unworn, unused, with tags attached, and in their original packaging. Proof of purchase is required.

To initiate a return, contact us at info@luma-belle.com before sending anything back. Items returned without prior authorization will not be accepted. Once your return is approved and received, we will process your refund within 7 business days to your original payment method. Shipping costs are non-refundable.

You may cancel your order within 15 minutes of placing it, provided your tracking status has not yet changed to "package shipped." To cancel, email info@luma-belle.com.

Article 21 – Contact Information

  • Store name: Luma Belle
  • Company name: JTJ Commerce
  • Company Address: 30 N Gould St, STE R, Sheridan, WY 82801, USA
  • Email: info@luma-belle.com
  • Phone: +1 365 517 4845
  • Business Hours: Monday through Friday, 8:00 AM – 6:00 PM (GMT-5)

We strive to respond to all inquiries within 24 hours.